Contact
Reach the people behind Thalia
Use one inbox for support, billing, privacy, product feedback, and press. Include the email tied to your Thalia account when the request is account-specific, and we'll get back to you as soon as we can.
For privacy or deletion requests, email from the same Google account you used with Thalia when possible — it helps us verify the request and find your data faster.
What we can help with
- Account or sign-in trouble — you can't sign in with Google, or your conversation history looks wrong after signing in.
- Billing, cancellation, or refund questions — managing or canceling a subscription, a charge you don't recognize, or a refund request. See the Refund Policy for how these are reviewed.
- Privacy and data deletion requests — what Thalia stores about your conversations and how to have it removed. See Privacy for the full picture before you write in.
- Product feedback or press — bugs, feature ideas, or media inquiries about Thalia.
Before you write in
A few details help us resolve requests faster: the email or Google account tied to your Thalia session, roughly when the issue happened, and — for billing questions — whether you're on the monthly or yearly plan. None of this is required for general feedback or press inquiries.
Useful links
For plan details, visit Pricing. For stored data and deletion, read Privacy. For subscription and acceptable-use terms, read Terms and Refund Policy.